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e-mail shut down threat

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Archived post from March 8, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Mar 8, 2013

I have recently received an e-mail titled RESET ALERT CONFIRMATION stating that unless I provid four pieces of info within 48 hours I would lose my account.

 

The supposed address of the sender was WINDOWS LIVE TEAM HOTMAIL CUSTOMER CARE(*** Email address is removed for privacy ***).  Is this a legitimate e-mail or a scam?

 

Will I "lose my account" as they have threatened if I don't answer.

 

When checking my Norton, I have not had any illegal attempts on my account as their message implies.

 

What do I do?

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