Photos & Video

350 questions
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Adobe Acrobat has taken over my videos

Adobe Acrobat has taken over my videos and I can no longer play them. I have tried opening the files with appropriate software, e.g Windows media player etc., but these won't work either. How can I get my videos working …

Unanswered Photos & Video 0 answers Last activity: Sep 24, 2018

Video Editor exporting pixelated/distorted videos

Hi, I was recently splicing together some videos in the Windows Video Editor app and came across an issue when exporting. The exported video file is distorted and pixelated with black areas across it (image attached belo …

Unanswered Photos & Video 0 answers Last activity: Aug 28, 2018

Finding/Showing Imported Photos

I cannot retrieve/see photos that my photo app on windows 10 pro says it imported from my flash drive, it says it cannot find them

Unanswered Photos & Video 0 answers Last activity: Aug 22, 2018

photo viewer

all the photos from my samsung camera are shown four times each in windows 10 photo viewer ,is there any way to prevent this or way to delete duplicates like there was on picasa

Unanswered Photos & Video 0 answers Last activity: Aug 18, 2018

Unsolved Question

Just as with nmchick's question in 2017 I too have a whole set of folders under "Microsoft Photos" that have automatically given dates far into the future which is a right pain as those, which date back as far as 2006, a …

Unanswered Photos & Video 0 answers Last activity: Aug 5, 2018

all photos are mixed with all my other photos

All of my windows photos are mixed in with other photo folders. My eldest Daughter an I went on a walk that we used to go on years ago. One month ago I had put 107 photos in a special folder. Now this folder has photos f …

Unanswered Photos & Video 0 answers Last activity: Jul 8, 2018

Windows Media Player is too dark

Every time I use Windows Media Player (with different videos), there always is a dark tint or lack of brightness to it. I've tried the 'videos settings' option from clicking 'Enhancements', but it doesn't work, and neith …

Unanswered Photos & Video 0 answers Last activity: Jul 7, 2018

Windows photos app connecting to youtube account Problem

I have been trying to connect my youtube channel to windows photo, so I can upload a video I made with windows photos, but when I try to connect my youtube account it says I need to copy a code and paste it in my applica …

Unanswered Photos & Video 0 answers Last activity: Jul 7, 2018

Windows photos app connecting to youtube account Problem

I have been trying to connect my youtube channel to windows photo, so I can upload a video I made with windows photos, but when I try to connect my youtube account it says I need to copy a code and paste it in my applica …

Unanswered Photos & Video 0 answers Last activity: Jul 7, 2018

Microsoft Photos Stopped working

my Photo app stopped working with no warning. I am frustrated I can't find a solution that works. Finding How To's or any kind of support is time consuming and complicated. Can this thing just work ? On top of this what …

Unanswered Photos & Video 0 answers Last activity: Jun 23, 2018

Windows Photos Auto enhance option missing

Hi all I have been having an issue with my Photos app, it doesn't allow me to remove the auto enhance feature on my pc. I take pictures with a professional camera and the quality looks amazing without the app trying to " …

Unanswered Photos & Video 0 answers Last activity: Jun 17, 2018

photos

Why can my laptop not import photos from my cell phone. I used to be able to do it before, and now it is not recognizing any device any more. Cell phone as well as tablet. What could have changed?

Unanswered Photos & Video 0 answers Last activity: Jun 1, 2018

photos

Why can my laptop not import photos from my cell phone. I used to be able to do it before, and now it is not recognizing any device any more. Cell phone as well as tablet. What could have changed?

Unanswered Photos & Video 0 answers Last activity: Jun 1, 2018

Microsoft Photos

I got the newest update so I tried to share a photo with my sister's computer but I didn't have the choice to share with a computer.

Unanswered Photos & Video 0 answers Last activity: May 24, 2018

How can I loop my own music in Photos Video Editor?

Currently, I am using Photos' video editor to create some music videos of my tracks, with a little bit of visuals since youtube requires audio to be in video format. However, it seems that once the video proceeds to the …

Unanswered Photos & Video 0 answers Last activity: May 20, 2018

Photos App wont’ open JPeg or PING-

Help. Every time I try an open a JPeg or PING file with Photos app, I get the error code: File System error (-2147219196) Can't find any answers to this. I have tried resetting, troubleshooting as the App store says and …

Unanswered Photos & Video 0 answers Last activity: May 16, 2018

Photos App Slow to Switch Between Photos

Hello, Recently I've encountered a problem with switching between photos in the Photos App. When I move to the next photo, it appears incredibly blurry (approximately a dozen pixels high) for up to half a minute before t …

Unanswered Photos & Video 0 answers Last activity: May 11, 2018

Cannot remove music from Photos app Video project

I've been trying to make a video project, but i do not want any music in it. The project starts with default music, but when i try to set it to none there is no "Done" button for me to make that selection. I cannot click …

Unanswered Photos & Video 0 answers Last activity: May 11, 2018

Story Remix music not available

Hello! I am trying to make a movie in the photos app and using the video editor that is embedded. The other day I had multiple choices of music available but I now only have the "Happy beat" someone please help me!

Unanswered Photos & Video 0 answers Last activity: Apr 30, 2018

window media player error

i was trying to burn some songs and files from my PC to CD ,buti got an error message said there is an error ,, really tried to burn but still ,semm that window media player has an issue thanks

Unanswered Photos & Video 0 answers Last activity: Apr 28, 2018

Photos app unable to Add more Folder in it.

Hi MS Team, I use Windows 10 1803 Update. But the issue is I'm unable to Add more Folder in Photos App to look for Images. I am running latest Build and all Apps Updated Too. But still it fails to Add Folder. I am attach …

Unanswered Photos & Video 0 answers Last activity: Apr 26, 2018