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Mum cannot retrieve her password on new Windows email account

This is complicated! I've a new Lumia 520 and set up my Windows account to get games and apps etc. I needed to get a Parent account so signed my mum up too, but we forgot her password. Now she cannot get a new password s …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

it looks like someone else might be using your account

Hi. My email worked fine a few days ago, but when i tried to login today, that's the message i got. It said my 2 options were to either send an email to da*****@hotmail.com < That's how it appeared, i have no idea what e …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Photos are missing from the photo gallery

I added a picture that someone sent me to the photo gallery to print. (sent to me through an Iphone) after that quite a few of my pictures came up missing. I had them all sorted out by date or title. Now the ones that ar …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

locked hotmail account

My Hotmail email address is blocked and it says "it looks like someone is trying to access my account" and it is trying to have me verify my account through an email address that no longer exsist. Ive tried the questione …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Convert secondary account into an alias for primary account

Hello! Currently I have two separate accounts, one work-related and one primary account for every day use. Now, is there any way I can convert the work-related account into an alias for my primary account? Since there is …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

My email has been hacked. I cannot change my password.

I believe my hotmail account has been hacked. I have tried to re-set my password using the form but I have not received an email from Microsoft to this alternative email address. Please can you help. I have signed in her …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

How can I get rid of Skydrive permanently?

Every once in a while Skydrive pops up with my pictures and I'd like to get rid of it permanently. I 've never asked for it since I had never heard of it before it popped up. Unfortunately I can't remember how I stopped …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

OUTLOOK.COM has stopped getting Yahoo Small Business email

Outlook.com has stopped getting mail from AT&T Yahoo Small Business POP servers. This has affected me, my wife and many other users in the MS Community. So, far, I've spent 2 weeks trying to find answers and I'm getting …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

how to open outlook in inbox

When my wife opens outlook it does not go to the inbox, but shows a large picture of a child and asks to signe in. When signed in I go to Tools>internet options>use current & Outlook opens in Inbox for this session, & ev …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Microsoft Account Password.

I am logged in as a Guest even though I am the Administrator. Now, how do I get in with my passwork when the sign in won't let me type all my password. It also changed my computer settings. How do I log in as the Adminis …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Help with email

Hi I cant get back into my hotmail email address, ive answered the questions they said not enough info, so i put more info all that i could remember , ive done it twice and they still havent gotten back to me and its bee …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Switch Office365 ID to Live ID

My primary and secondary Live IDs/aliases somehow got switched, and now that I switched them back, I can't sign in to either Outlook or Windows Azure with either ID, apparently because my ID is from Office365. What do I …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Where are my old emails?

Hi there- I, like many others here, am having a pretty startling problem with my Hotmail account. I have been a PAYING Hotmail subscriber, active DAILY, since 1995. I recently had the need to search my old emails, and to …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Cannot receive email to alias account

I have a live account that I set up with my school @students......edu; however now that I've graduated, I want a professional email address. I made an alias @outlook.com but I can only send emails. Am I not able to recei …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Microsoft deleted All my hotmail e-mails and folders

Since being made to switch from Hotmail to Outlook, all of my existing Hotmail messages and folders have been lost in the migration. Is there any way to get these back? Are Microsoft aware of the problem and are working …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

I can’t log into my email

I've reset my password and Microsoft has text me a reset code but when i log in to my email it will only direct me to the account settings page? Any ideas?

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Cannot open email, send email, open folders, anything!

Since the Outlook upgrade my email account has been very temperamental. I am using Mac OS 10.6.8 Firefox 20 Safari 5.0.5 On both browsers, I cannot open emails, cannot select folders or write new emails. It works on othe …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

xbox account – email change

Hello Answers Team, So I made a mistake and changed my Xbox Live email to an email that does not exist. How do I go about fixing this? What happened is that I wanted to switch from my old and rarely-used Hotmail alias to …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013

Why do Microsoft never directly answer product questions?

It is always some user on some forum which is never an authorative answer. Whether it be Skype "How do I change my Online Number payments from every 3 months to annual?" or "what are the pop and smtp settings for my Outl …

Unanswered Hotmail Archived 0 answers Last activity: Aug 13, 2013