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Chose wrong DOB now parental locked HELP!!!

I was creating an email for my business so I just chose the first DOB that appeared. I did not realize that the year was 2013. When I went to log in to the account it told me that I needed to have a parent sign in first. …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

hotmail account hacked, cant access xbox live

Hi, having real trouble today, been on hold on the phone countless hours now, I've phoned hotmail, Xbox and was directed here, so hopefully somebody can help. My hotmail account has been hacked and so I had to fill the q …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

My account has be hacked and i cant gain access to it

Hello Moderator, For last 3 days i have been trying to work with Microsoft customer service to get access back for my hotmail account that has been hacked and is sending in appropriate messages to my contacts. Please hel …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

How do I change the DOB?

This is the steps I have done so far to change the D.O.B.(In timely order) 1. Faxed the information to request the change.(Option 2) 2. Was instructed to provide Credit Card information for verification, I did that 3. Ab …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

All my emails have gone since upgrade to Outlook.com, HELP!

I have signed into my Hotmail account for the first time since Hotmail upgraded to Outlook.com However, all my emails have now dissapeared apart from the Welcome email. Can someone help advice how to restore my previous …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

Trying to delete a hacked hotmail account…

My coworkers Hotmail account has been hacked - we tried the form multiple times to retrieve her password. No matter how much information we submitted it kept telling us we did not submit enough info. She would like to op …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

How to Sync files FROM Skydrive TO formatted pc

Hello, I'm using SkyDrive for a while now to store my files. My PC recently crashed and the harddisk was replaced, hence my files currently only reside on SKyDrive. What is the best way to sync all my files the reside on …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

Outlook.com Email not syncing Inbox

I'm using Thunderbird to sync all of my email in one place and everything syncs perfectly except for my Inbox. I've double checked to ensure that all of my settings are correct and still can't figure out the issue. The o …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

hacked account deleted emails

last night my email was hacked and they deleted all my emails is there anny way for them to be recoverd, they are very important <PII removed>@hotmail

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

Retrieving a sent e-mail

Hi, my name is Cathleen. I have an Outlook account with Microsoft. I have had it since late 2004, and been very, very happy with it. It used to be a Hotmail account. My inbox has every e-mail that I have sent since Octob …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

unblock my contacts

All my contacts is blocked on the skype (I am using msn before) and I can't unblock them. I contacted skype, and they asked me to ask microsoft since the contacts belongs here. And then microsoft customer service asked m …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

hotmail is blocked

I can't recover my son hotmail.com account. He has no alternative email, no telephonenumber, and so on. The alternative emailadress does no longer work. He never bought anything with creditcard, nor did he send emails. H …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

hotmail is blocked

I can't recover my son hotmail.com account. He has no alternative email, no telephonenumber, and so on. The alternative emailadress does no longer work. He never bought anything with creditcard, nor did he send emails. H …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

How do I enter my security code in Outlook?

Outlook is insisting I give them an alternate e-mail address, so I did. I got a Security Code from that address, but I can't figure out how to enter it into my Outlook account.

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

Empty Inbox After Logging into New Outlook.com

I logged into my Hotmail account and was presented with a notification that my inbox had been upgraded. After pressing ok the only email I saw in my inbox was one from Outlook.com. Could someone help me recover my emails …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

need the “reset password option” to my Domain

Hello, I would like to have the reset password option ( or change password ) to my Domain: gltrade.co.il I lost access to a user there. Thanks, Shay Berkovich.

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013

Email & other apps – not working W8.1

I can not sent / recieve email with Windows 8.1. It started about 3 days ago. Also several apps, one is weather, are not updating. I believe some software updates were automatically installed about the time things stoppe …

Unanswered Hotmail Archived 0 answers Last activity: Sep 17, 2013