Outlook.com

36,269 questions
Filter by status: All Solved Open Unanswered

lost files

Hello, I would like to be able to give you my e-mail address in the private response if possible so that you can see if my files are still on your servers. Thank you.

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Android App Updates

It has been a long time since outlook.com email app and the skydrive app has had an update. Is Microsoft still supporting these apps? I am waiting for batch download from the skydrive app and a zoom and text wrap in the …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Remove Child Account from Family Safety

I recently tried to sign into Xbox Music on my new computer, and it brought me to a screen to accept the updated TOS. I would not allow me to do so without permission. However, when I first opened the account, there were …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

security code

I was prompted to have the security code sent to the alternate email address but now when I log into Hotmail it isn't asking for the code and it never sent a link to my alternate email so that I can validate the security …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Cannot log onto my other profiles on my Xbox

Hi i have multiple profiles on my Xbox for a few years now . I wanted to log onto them but i cannot because it asked me for the email address associated to the account. Now having made like 5-6 profiles like 3-4 years ag …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Office Outlook will not send/receive except in Safe Mode

I have Office 2007 and Windows XP. Outlook will not send/receive except in Safe Mode. Normal opening, Outlook just freezes. I deleted a lot of emails and it still will not open up. I can get on in webmail and Safe Mode, …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Does Outlook Store Login Information?

My mom has an ASUS Transformer that we got for her last year, and somehow it has the wrong login information when she goes to outlook.com. My brother logged in to his email at some point, and now instead of having her us …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Hacked email

To whom it may concern: About 10 years ago I created an email with hotmail. Due to identity dilemmas in that year I did not use my real information when I created the account. My email has been hacked, and I no longer ha …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

I cannot access my Microsoft account

I cannot access my Microsoft account because apparently "it looks like someone else might be using my account". I have tried many times to verify the account but to no avail. It keeps asking for a security code from an e …

Unanswered Hotmail Archived 0 answers Last activity: Sep 23, 2013

Unable to receive emails from certain senders

Hi, I have followed all recommended steps regarding safe senders, junk mail settings and blocked senders lists and still cannot receive emails from *** Email address is removed for privacy *** which I have added to my sa …

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013

Mailbox Full? Not receiving email.

Starting last week receiving mail became sporadic. Today, someone received this message when sending to me - Final-Recipient: rfc822;*** Email address is removed for privacy *** Action: failed Status: 5.2.2 Diagnostic-Co …

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013

Hotmail account problem

When I sign into my Hotmail account this message comes up Your account is not ready It looks like your parent hasn't finished setting up the Family Safety settings for your account. Click "Go to Family Safety settings" t …

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013

no login screen

I can not get the login screen when I go go outlook.com, the screen comes up blank what is going on?

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013

“Your account has been closed.” How to re-open?

Hello, I have been unable to access my Outlook.com email account for the past week. The issue started when I was unable to fetch new mail from the POP server. I wasn't sure what the problem was a the time, but when I tri …

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013

In Windows Live Mail,

In my Live Mail account, I have contacts in groups that I do not want in my regular contact list. When I try to delete the contact from the list, it is also deleted from the group. How can I remove the contact from my li …

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013

why is msn making me sign in twice?

why is msn making me sign in twice? My home page reflects that I've signed in but when I go to mail I have to sign in again. This was not happening a week ago.

Unanswered Hotmail Archived 0 answers Last activity: Sep 22, 2013