Outlook.com

36,269 questions
Filter by status: All Solved Open Unanswered

account recovery denied

my computer fried with my passwords and i was denied my account retrieval. I put in all the info needed to retrieve it back and was denied. what can i do to get it back?

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Latest version of document gone

I have a document that I update every week. Last night when I went in to it I noticed that the date on it was 16/6/2013. It is not that important to backup but it has made me very skeptical about trusting the cloud. Is t …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

A folder under my inbox has gone

Hi, I had a folder within my inbox but now it has gone! This folder contained important saved emails - please tell me there is a way to retrieve this? Many thanks Gemma

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Complete loss of all emails since switching to outlook

I set up 2 hotmail email addresses around 3 years ago for the children so I could send pics of them as little ones and have sent hundreds of emails since. Have just checked by logging in to both accounts on outlook and e …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Formatting

I would like to be able to select a default font and color. I can't find any means to do this. It's frustrating since I lost my Hotmail account to find myself in the position of having to set the font EVERY SINGLE time I …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Receiving emails that don’t belong to me

I have been getting emails on my Hotmail account that aren't even addressed to me. How do they end up in my inbox and how can I stop them?

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Cannot recieve or send e-mail

Hello to all, I am receiving a message; You account is locked because you have violated Microsoft rules etc. or words to that effect. I have done a search and it seems this is a phising scam that when opened uploads a Tr …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Outlook Email Problems

I am having trouble with my Outlook email. My toolbar often does not appear or does not work. When it is present and I click on a function, the circular arrow just keeps running and nothing processes. Can anyone help me? …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

reset Windows Live ID password

I received an email from Microsoft Account Team with the title ' Microsoft Account Password Reset‏' , though I have not requested for the password reset at all. I am a bit suspicious about this email as the sender has a …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

reading emails

why can't I read my emails anymore? I have to keep refreshing and it still won't open my emails or the ones stored in folders?

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Everything in my Inbox has disappeared

Last Friday I finally succumbed and got a Smartphone !! It runs on Android and includes G-Mail. I added my Hotmail/Outlook account to G-Mail (I also access the account through Windows Live Essentials Mail). G-Mail synchr …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Contact Lists/groups in People app

Using the "linked with" I created what I thought was a group. Somehow it used a contact's name as the group name. Now I can't delete or change this. Your instructions don't work.

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

not receiving an Instagram password reset email?

I've had the email resent several times but I'm not receiving anything! this is really important to me as I really need to gain access to my Instagram again but I am not getting it anywhere! not even in my spam. please h …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

matt001969

How do i change the format of a document from works to word for an attachment to an email so the recipiant can open it?

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Email and Iphone update mess

Has anyone experienced when the new update for the iphone was applied a few weeks did any one experience their email inbox showing thousands of emails? When I installed the update shortly after, that day, emails I had de …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

cant access old account

i can't access my old disused Microsoft account. when i try to login it says "microsoft account doesn't exit". my twitter account is linked to that and i need to reset my twitter password... any suggestions

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

printing emails

Hi, When I try to print a email message the folders on the left side and the advertisements on the right side of the email mesage are also printed. How can I just have the email printed only. Thanks, John.

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Skydrive – Stopping or Pausing files that are being uploaded

Can you stop of pause files that are being uploaded to the Skydrive. For example it is taking longer than expected and you need to turn off the computer to move to a new location.... Can you stop or pause the upload?

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Windows Live mail

I downloaded Windows Essentials but Windows Live mail will not open. Please help Becky Bowman

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Sky Drive Processing Changes

Hi Can someone help me for the past few weeks my Sky Drive is constantly "Processing Changes" I am using Windows 7, all the files have green ticks on except one which is a .Lock file which has appeared from somewhere. If …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Cannot receive emails to outlook.com

Former hotmail.com client for 15+ years, cannot receive emails sent to [samename]@outlook.com. I did all the checks suggested in previous posts, adjusted where necessary. Just sent myself a test email from a google accou …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013

Is this phishing?

I received this message yesterday... A DGTFX Virus has been detected in your folders. Your email account has to be upgraded to our new Secured DGTFX anti-virus 2013 version to prevent damages to our web mail log and to y …

Unanswered Hotmail Archived 0 answers Last activity: Oct 27, 2013