“It looks like someone else might be using your account” unable to recover

13. September 2013 · Write a comment · Categories: livemail
I have tried multiple times using the online form to recover my email account. The issue is that since I do not use that email for creating emails, have never changed a folder name and do not recall ever using a different password, the online form is sending emails to my contact address and letting me know that I was unsuccessful in recovering my account each time.

I would appreciate it if I could get some more support in helping me to recover my account.

I have other details associated with my email address which should prove me as the original owner (my IP address if nothing else should be conclusive evidence).

Thank you in advance for your help!

Prohibited File Type error when opening .docx file

13. September 2013 · Write a comment · Categories: livemail · Tags: , ,

With these new updates two days ago, now I can't open a .docx document in Windows Live Mail.  With security on, it says "Prohibited File Type"; with security off, it says "The Microsoft product necessary to open this file is not installed on your computer." I use Microsoft WordStarter and never had a problem opening a .docx attachment in Windows Live Mail before.  What is going on?  Is there a fix other than having to buy a new Word program?

 

Previous title - Windows Live Mail attachment issue

how do i install an email app on my pc to send photos as attachments

13. September 2013 · Write a comment · Categories: livemail
how do I install an email app on my pc to send photos as attachments?

Not recieving emails

13. September 2013 · Write a comment · Categories: livemail
I continue to try but I have not been recieving any emails to my email account and it is very frustrating because I have important emails that new to be sent to me. 

e-mail problem

13. September 2013 · Write a comment · Categories: livemail

Having problems with e-mail windows live 2011.  I changed my password in e-mail.  I went into my acct, properties, server and changed password.  Ever since then I can't receive incoming e-mail.  But if I go to road runner I can retrieve them.   I have an error message that pops up stating the Windows Live Mail couldn't log on to the email server  authenticated PoP (APOP) .   I get an error ID # 0x80004005   Please help !

 

 

JoLynn

how to get access to my old hotmail.it e-mail that got deleted

13. September 2013 · Write a comment · Categories: livemail · Tags:
Hi comunity i've an issue , i need to get back my accaunt in a game but i found out that my hotmail.it accaunt got deleted and i can't create it back , i just want to get the hotmail.it accaunt back so i can get all my information , if there is somebody that can help me just write me in private , thank you for the great work and the great staff


Regards, Matt'

Live Mail couldn’t log on to the email server. Error ID: 0x80004005 and then I got ox800CCC90

13. September 2013 · Write a comment · Categories: livemail · Tags: , ,

I'm having problems with my e-mail.  I went into my e-mail, then account, then properties, then server and changed my password.  Ever since then the only way I can get my e-mail is through road runner.  I can send find, just not receive.  Whenever I go into my e-mail icon and error message pops up, Windows Live Mail couldn't log on to the email server using authenticated POP (APOP). Contact your email provider and verify that it supports authenticated POP.   Error ID: 0x80004005   and than I got   ox800CCC90 .  All I changed was password.  I never had any other place that I put a password into.  Bright House was not help.   I keep getting the run around.  Please help !

 

JoLynn

Original title: E-mail Windows Live 2013 problems

wlmail 2012, “sign in” to windows live services, wlmail crashes

13. September 2013 · Write a comment · Categories: livemail

Wlmail is suddenly crashing when starting  (only see splash screen, then error message).

 

Went through repairs,  uninstall/reinstall (s) .   Still crashed.

Finally renamed its registry folder.  It started up.  YEAH.   It remembered my accounts, so it restored all my emails and CAN get emails.

 

It CANNOT however "sign in" to my main MSLive account, that has my Contact info (email addresses).   When I try to "sign in" , wlmail crashes.  This happens to be a Hotmail.com account.  (and I can log into it).    Once you do this, it remembers the account and tries to "sign in" when launched, which causes it to crash again,   I assume this is how the issue started.

 

I CAN "sign in" to a different MSLive account.  It of course doesn't have my Contact info.

 

What can be up with this "sign in" problem.   It has been working fine for some time.

 

Looking in the WindowsLiveMail.log file:

[19:17:04.07] 1c18                 Mail:            Zone_MailChk ERROR: (serverq.cpp:891), failed with 0x80004005 
[19:17:04.07] 1c18                 Mail:            Zone_MailChk ERROR: (imapsync.cpp:7574), failed with 0x80004005 
[19:17:04.07] 1c18                 Mail:            Zone_MailChk ERROR: (imapsync.cpp:518), failed with 0x80004005 
[19:17:14.90] 1c18                 Mail:            Zone_MailChk ERROR: (asynconn.cpp:562), failed with 0x800CCC0A 
[19:17:14.90] 1c18                 Mail:            Zone_MailChk ERROR: (asynconn.cpp:562), failed with 0x800CCC0A 
...

[19:19:55.27] 1cec                 Mail:            Zone_MailChk ERROR: (primaryaccount.cpp:631), failed with 0x80048842

 

Thanks

 

My brother passed away and I need to access his Hotmail account information. I am court-appointed representative.

13. September 2013 · Write a comment · Categories: livemail
I am the court-appointed representative to my late brother's estate, and I am trying to obtain his Hotmail/Live account information. How do I proceed? Thanks.

My brother passed away and I need to access his Hotmail account information. I am court-appointed representative.

13. September 2013 · Write a comment · Categories: livemail
I am the court-appointed representative to my late brother's estate, and I am trying to obtain his Hotmail/Live account information. How do I proceed? Thanks.
« Older articles
Newer articles »