I moved content between email accounts in Live Mail and now the folders are gone

02. December 2013 · Write a comment · Categories: livemail
Please please please can you help me! I installed Windows Live today and added my two email accounts. (one @ Hotmail.com one @ Outlook.com). 

I finished reorganising everything (cut and pasting the content of these folders into new ones) and then exited Windows Live. I went to my web browser to open my email accounts and half the new folders I created were missing !!! The old folders are definitely empty.


I have read everything I can on this subject and i still don't know how to get my content back. Now the folders are not there in Windows Live or in my browser. 

 

I've deleted the email accounts and added them again, but nothing. I also uninstalled Windows Live and reinstalled bu still nothing. I was getting error ID 0x8DE00001 when I tried to synch, but I can't even recreate this now.

 

Please help, this information is so important I cannot lose it ! 


Thanks, 
Jen

Unknown sender

02. December 2013 · Write a comment · Categories: livemail · Tags: ,

I have an address that I've communicated with for a while now. Recently I'm unable to receive emails from this address to my mobile device. My WLM2012 states that it is an Unknown Sender, even though they are in my contacts, in my safe senders list, and the Domain is listed in my safe senders list. Every time I click allow and have the person send me another new email the same thing happens, Unknown sender and not sent to my mobile device, and it asks to me delete and block or allow again.

 

The only time i'm able to get emails from this person anymore is if they reply directly to an email I've already sent them.

 

Please help. Frustrated!!!

My Live Mail Calendar has suddenly disappeared

02. December 2013 · Write a comment · Categories: livemail · Tags: , ,
For some time I've had a LiveMail (under Vista) with an addressbook and Hotmail calendar.  Because the institution I used to belong to was about to close down my e-mail address, I've been running for a while with two e-mail addresses, the old institutional one, and a hotmail address.  The two addresses appeared as two accounts in the left hand margin of LiveMail.

When my old e-mail was closed down by my ex-institution, I deleted the LiveMail account that related to it in the left hand column, and began running with the new one.  For a day or two all was well, and I had my old addressbook and calendar as usual.  Then suddenly today it began asking me to sign in to Live Mail (which I hadn't previously had to do).  Since my Live Mail sign-in id had been the old institutional e-mail address, I changed over to my new hotmail address, with the same password.

I then tried to do some e-mailing and realised that it couldn't retreive any entries from my address book, and the calendar display on the right of Live Mail no longer displayed any of my appointments.

I've managed to reconnect to my address book (thank you, MS Community!), but can't see any way to reconnect to my calendar. 

Any suggestions?

Other options for email access?

02. December 2013 · Write a comment · Categories: livemail
If you can't access your email, is there another way besides filling out the form that can help? Security is important, but so is my email! Is there no live chat with a support rep?

Also there's no option for me to ask a security question when I choose recover password. There is also no option I might have been hacked for me to select.

Windows Live Mail

02. December 2013 · Write a comment · Categories: livemail · Tags: , ,
When printing a mail message the font is very large, this started after I updated Internet Explorer to IE11. My OS is Windows 7 Home 64 bit any help will be appreciated

Opening photo attachments in Windows Live Email

02. December 2013 · Write a comment · Categories: livemail · Tags:
I am no longer able to open all photo attachments in emails I receive. When I click on a photo to view it, it automatically opens the last attached image in the email. I used to be able to click on any photo attachment and view the one I clicked on, but now it opens the last attached image every time.  How do I correct this?

Email downloads

02. December 2013 · Write a comment · Categories: livemail · Tags: , ,
I have a desktop computer with windows xp & outlook express 6. I also have a laptop with windows 7 & live mail. I have the same email address on both computers. The problem is that live mail does not get the same # of emails downloaded. OE 6 always gets the correct # live mail may get less. Would appreciate any help you can provide to correct the problem. Thank you, GTSAZ

I need password reset option enabled for my custom domain.

02. December 2013 · Write a comment · Categories: livemail · Tags: ,
Please can you enable the password reset option for my custom domain of oscarsvilasol.pt

Thank you

Multiple copies of the many emails

02. December 2013 · Write a comment · Categories: livemail
Occasionally in the past a number of emails have suddenly been repeated so that I 've got 2 copies of the same email. Recently I have had a message telling me that my email box is almost full. When I delete several hundred emails, the box quickly fills up with 2 copies of many emails that are already displayed. This is not only annoying as it is a tedious job to delete the repeats and also it is impossible to reduce the number of emails. Can anyone please help?
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