Hotmail

37,930 questions

Archive. This product is no longer developed by its maker. The posts stay here for reference; details may be out of date.

Filter by status: All Solved Open Unanswered

Hotmail for Android

hi there, I just got my phone back from the store and they re set it as it was having issues. I have uploaded the hotmail app I used to have, have put in my hotmail email (*** Email address is removed for privacy ***) cl …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Can’t send new emails

My Outlook is suddenly not letting me write a new email or reply to emails. When I choose the 'new' or 'reply' options (whether I'm in the Inbox or another folder), it seems to just refresh the folder and not do anything …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

need to contact Microsoft re: my double payment

I signed up in July for the 30-day free trial of Office 365 with understanding that if I did not want to pay the $9.99 per month thereafter, I would have to cancel before the 30 days lapsed. That was on or about August 4 …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

missing gear tool icon in win8 app

I unfortunately have win8 on my new laptop. i am using the app from the tiled view. there is no gear tool icon so i cannot change the number of emails displayed in my hotmail account. all of your helps refer to this icon …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

IP Logs

I had my macbook pro stolen and my hotmail account was setup on the mail feature I think the thief has been accessing my email so i need to obtain the IP logs for the last week. I have read the forums but when i go throu …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

how to de associate hotmail account?

How do I log into my two separate Hotmail accounts individually. At the moment they are joined together and trying to open one opens the other

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Can’t access my outlook alumni e-mail account

When I try to login to my outlook alumni e-mail account it says that I am currently signed into an Office 365 e-mail account and that I must sign out of the Office 365 e-mail account then use another microsoft account to …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

local account lock out

Had to sign out of skype and was told in order to do so I would have to sign out of microsoft all together. I was promted to creat a local account, and now I cannot log into windows at all. Stuck on the password screen a …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

What can I do to unblock my microsoft account?

I am trying to get into my blocked account, problem is my yahoo account no longer exists, they deleted it due to inactivity and that is the email I have my My xbox live account linked to. I did sumbit a ACSR forum. These …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Saved draft disappeared?

For the past month, I've been using the draft option on Outlook.com to write an ongoing list to myself, periodically saving the draft. I put my own Outlook address in the "To" form, so it would send to myself should I ac …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Closed accounts

I had an old Hotmail account back in 2007. I haven't accessed since then. Is it possible to get access to it?

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Error message “0xC946002C” inside Movie Maker

Having problems with Windows Movie Maker, videos I'm working on, after a period of time suddenly go "corrupt" and I get error message "0xC946002C" what is causing this and how to fix. Not all videos do it, but they all c …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Can’t change Pictures library on Windows 8.1

I accidentally changed the "pictures" library location to be on SkyDrive. Now I've decided I don't want it there and I'd like to move it back to "C:\Users\(Username)\Pictures" however it says it can't because there's a f …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Account is blocked. My country is not listed for SMS validation

hello, my skydrive account has been temporarily blocked : *** Email address is removed for privacy *** when i singed in and tried to unlock it, i have to write my phone number in order to receive a security code or smthi …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

Need help stopping junk mail to and from my Hotmail account.

I receive a lot of junk mail and the more i seem to unsubscribe from these senders, the more i get. I also find that almost on a daily basis, my Hotmail account automatically send junk mail to people on my mailing list, …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

surface rt new emails not downloading as items arrive

After installing the windows 8.1 preview, my new emails are not downloading as the arrive or when I change to every 15 minutes. I have tried updating, deleting the accounts and setting the up again but only works for a d …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013

how to recover hacked account??

Hello I have an MSN account that t has been hacked I want to reset the password but the alternative email is deactivated and the security question appear like this (???? ???? ????) and i didn't remember the answer :( giv …

Unanswered Hotmail Archived 0 answers Last activity: Aug 21, 2013