Hotmail

Can’t verify security Info, thus no access to change account details.

Unanswered 0 answers

Archived post from September 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 12, 2013
I was forced to update my backup email address which took a month to do, and now I can't verify that email address or change my account info. It keeps telling me it's sent a code to the back up email address, but I haven't received any emails from microsoft in my inbox or junk folder. It's put asterisks in my email when it displays it, so I can't even see if I've just misspelled the email address.

I'm not prepared to try again from scratch and wait another month before being able to access my account properly. 


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