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Can’t sign in to my account of over 10 years. Please help

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Archived post from July 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 29, 2013
Somehow I have been locked out of my account for over 10 years. The account has an old cell phone number so I can't reset it and I have tried to answer the security questions multiple times to no success. Please help! I have a lot of email and information in this account.

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