Hotmail

Can’t login to my Outlook email after creating a new alias

Unanswered 0 answers

Archived post from August 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 29, 2013
I have been using the same hotmail.com account for years and finally decided to create a new primary alias. But after I created the alias I can no longer access my email. I can sign onto my account and access my account information but it keeps giving me a "We're updating you inbox, please try again in a few minutes" message when I try to access my email. I tried switching the primary alias back to my old one but that did not help. This has been going on for 5 days now. Please help!

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