Can’t log onto outlook.com

We are having trouble with logging into outlook.com email with a kids account on family saftey.   We get this error.  It looks like your parent hasn't finished setting up the Family Safety settings for your account. Click "Go to Family Safety settings" to finish the process and get into your account.     What is going on?    We have checked the forums, and some of the suggestions the options aren't even there anymore.     The screen we get has a button that says "Go to Family Settings" and then we get this page with red writing that says.  "The page you have requested does not exist, has moved, or is temporarily down."