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cannot access my hotmail account

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Archived post from August 5, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 5, 2013
I recently have not been able to access my account as apparently someone else is trying too.

I went to verify my identity but the secondary email is no longer available, as I cannot remember the details from opening it several years ago.

I cannot remember my secret question answer, least the answer I thought I put doesn't work

I filled in the form to access my account but it's not enough detail to verify my identity

I'd really like some help with this as it would be a major inconvenience to create another and attempt to remember things attached to the account and transfers these things to my new account

Thanks for any help, 

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