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can not access my account and not able to validate from email or form

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Archived post from August 6, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 6, 2013

I am trying to log in my Hotmail account and it's not letting me login as my account has been compromised.  It is also showing a jc*******@yahoo.com This is a email that I once used but I no longer use it.  I immediately deactivated this account once I notice that somehow this is where the issue is. I have attempted to fill out another form but the information that I listed is not valid.  I opened this account several years ago and some information such as the color of my car etc. have changed.  I am more than willing to verify whatever to resolve this matter as I used this account for a variety of things and I am in need of certain e-mails that I am expecting.

Please help in this matter.

Thanks!!

Jennifer C. Jackson

251-275-3147 

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