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Blocked from hotmail account

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Archived post from July 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 22, 2013
I have recently been blocked from my hotmail account *** Email address is removed for privacy *** and after filling in the security questionnaire, it says my identity cannot be verified even though all questions are filled in. Can someone offer some help please as I have lots of important work and personal emails and need access to all of them. 

Thanks Iain

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