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Age Verification Process Not Working

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Archived post from July 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 24, 2013

I am trying to verify my account as an adult account so that I can approve a Microsoft Account for my son.  Every time I input the credit card and submit my request I get the same error:

 

We're unable to complete your request
Windows Live ID is experiencing technical difficulties.  Please try again later.

 

How do I fix this so that I can get verified and setup my son's account?

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