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adding another user

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Archived post from July 21, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 21, 2013
My son is administrator on my computer and I want to add another user and hopefully change to standard account. The problem is this-I filled out the new user form and after clicking submit I get a message that an account already exists but I don't have the password.How can I reset it?
Thanks for any help
Joe

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