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Ad free Outllok

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Archived post from August 28, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 28, 2013
The webpage states:

For only $19.95 USD a year, you'll see no graphical ads in your inbox 
with Ad-free Outlook.com.

If you previously used Hotmail Plus, your account was automatically upgraded to Ad-free Outlook.com.

Well, I pay for my hotmail account, it is not free.  If I have Hotmail plus, why then was I not upgraded to Ad-free Outlook.com?

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