Hotmail

Account at fault – Contacts not syncing – disconnects

Unanswered 0 answers

Archived post from August 13, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 13, 2013

I have been experiencing the following issue for several months now and I am completely cheesed off! My contacts do not sync at all, or partially sync at best, to my laptop and iphone / ipad. On top, I am experiencing constant disconnects of the desktop Outlook 2013 to the Exchange. I have reported this in several threads, I was promised that someone is looking at the issue, but nothing!!!

I am sure that the issue is related to the account itself! The reason I say this, is that I have created a completely new account and guess what? it syncs across all my machines beautifully. The problem is that I do not want to have to change my previous email address and most importantly I have an annual subscription to Office 365, linked to my previous account - and apparently there is no way of "transferring the subscription to the new one!

Can anyone help with any suggestions? fix? anything?

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