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Accessing old email adress

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Archived post from August 7, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 7, 2013
Hi,

I have an old email address that I would like to access, after trying to log on and failing I clicked on "can't access my account" link and gave all the information.  

Once all my information was inputted I was told I would hear back with 24hours.  A week later I am still waiting to hear...

Could someone please help.

Thanks

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