Dear Support Person,
I have an issue with Windows Live Messenger login, When i tried to login and press enter key its say, Signing into Windows Live Messenger Failed, because the service is temporarily unavailable. Please try again later.
When i click for options, Where i note that, you are not connected to the messenger service, and you are connected to the internet through a network connection.
And the last few lines of log file is
[17:30:23.24] 1174 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0452DCF8: eCredType = 2
[17:30:23.24] 1174 Messenger: Zone_IdentityCRL CIdentityClient::LogoffIdentity()
[17:30:23.24] 1174 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0452DCF8: eCredType = 2
[17:30:23.24] 1174 PresenceIM.dll: Zone_Identity RemoveIdentity(502): (*** Email address is removed for privacy ***)
[17:30:23.24] 1174 PresenceIM.dll: Zone_Identity RemoveIdentity(520): : Removing IIdentity (0452DCF8)
[17:30:23.24] 1174 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity(0x00000000)
[17:30:23.24] 1174 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity: Clearing out Identity (00000000).
[17:30:23.24] 1174 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity() = 0x0
[17:30:23.24] 1174 Messenger: Zone_IdentityCRL CIdentityClient::LogoffIdentity() = 0x0
When i tried for troubleshoot , its says its a key port problem and failed to connect to the service please check to make sure your firewall is not blocking windows live messenger, even i allowed in the firewall list.
I am also attaching the snapshots of whole scenario .
Thank in advance
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