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Windows Live Has stopped downloading email message for one of two hotmail accounts

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Archived post from April 4, 2016. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Apr 4, 2016
I use Windows live email for three email accounts; My wife's and my hotmail accounts and my Charter email account.  Windows Live has not downloaded any of my hotmail messages since 5:40 pm CDT yesterday (4/3).  When I log onto Outlook.com, I can see that I have received at least five emails since then.  Windows Live continues to download email messages for my wife's hotmail account and my Charter emails.  I'm running Windows 7 and Windows live version  2012 (Build 16.4.3564.1216).  Any help?

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