Question asked on Sep 11, 2013
I have many, many folders and subfolders on my account. They will not stay hidden - I've tried collapsing them, but when I take an action in hotmail, everything opens up again.
I've tried different PC's, different browsers, different e-mail accounts, but none of them make the sub-folders consistently collapsed/expanded.
I've read the forum and didn't find a fix because everything was done in "private message" and you had to "log-in" before seeing them, even then there were no "private messages" and people were complaining of not seeing them when logged in either.
Screenshots are of no use because it doesn't show the actions!
i.e. Folder List
Inbox
|--\/Test
| |--Test 2
| |--Test 3
|--Test 4
|--\/Test 5
| |--Test 6
| |--Test 7
|--Test 8
When I close "Test" it initially looks like this:
Inbox
|-->Test
|--Test 4
|--\/Test 5
| |--Test 6
| |--Test 7
|--Test 8
When I click anywhere else, the MAY folders pop back to:
Inbox
|--\/Test
| |--Test 2
| |--Test 3
|--Test 4
|--\/Test 5
| |--Test 6
| |--Test 7
|--Test 8
If I collapse "Test" and "Test 5", it will initially look like:
Inbox
|-->Test
|--Test 4
|-->Test 5
|--Test 8
But when I click anywhere else, the MAY folders pop back to:
Inbox
|-->Test
|--Test 4
|--\/Test 5
| |--Test 6
| |--Test 7
|--Test 8
They never stay collapsed.
Please help.
Thanks,
Marty
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