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Hotmail

why can i not now find previous e-mails sent and received with customers. Its been fine until the last week or 2

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Archived post from October 20, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 20, 2013
We've been using hotmail/outlook for 3 years with very little trouble, however we now seem to be having quite major issues. We dont seem to be able to find previous e-mails to and from our customers by putting there e-mail address in the search bar ? Its always usually worked but now we dont seem to be able to pull them up at all ?? PLEASE HELP

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