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What happened to the upgrade to 100Gb?

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Archived post from September 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 29, 2013
On 19 March 2013 I upgraded my SkyDrive account to 100Gb. Haven't tried to access it until now. My current storage is set at 7 Gb so I would suppose that the upgrade never happened. My bank account, however, was debited. Since I never received the upgraded storage capacity, how can I receive a refund of the 50.00?

Rafi Courtney
Visalia, California

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