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Unable to Synch Up Old Live.com/Hotmail.com Email Account Using IMAP on Mac Mail

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Archived post from October 6, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 6, 2013
Hi,

I have an old live.com account  since year 2009(when outlook.com was not launched) and I also have new Outlook.com account. For some reason I am not able to configure IMAP access for the old live.com account but I am able to config the new Outlook.com account. Is there a reason why this is happening? Are all the old live.com and hotmail.com account upgraded to Outlook.com.

To troubleshoot from my end, I added an Alias to the live.com email id, the alias ends with Outlook.com and then I made that alias as primary alias. Still didn't solve.

Any new account which was created when Outlook.com was launched works fine.

I am doing using the exact same steps as mentioned in the link. But, cant setup Live.com account using IMAP.

Please help.

Thanks,

DS

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