Hotmail

Unable to stop Facebook friend birthday notification e-mail messages from merged Microsoft Outlook.com account

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Archived post from October 21, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 21, 2013
I am unable to stop receiving unwanted birthday notification e-mail messages for Facebook friends.

Background:

I had 2 Microsoft "Live" accounts, which were merged together. The Facebook birthday notifications originate from *** Email address is removed for privacy *** and are sent to the e-mail address associated with my old account (originally a Microsoft Passport account) that was later merged with the newer account from which I am writing. Having aliased them together, I no longer have access to log in to the old Passport account separately.

Despite:
  • Unchecking "Get notifications (reminders, changes to calendars, and daily summaries)" in my calendar.live.com Options,
  • Deleting my Birthday calendar,
  • Removing the e-mail address associated with the Passport account as an alias from my current Live account,
  • Verifying that my current Live account does not have a connection to my Facebook account,
I still get these unwanted birthday notification e-mail messages for Facebook friends.

I can only surmise that my original Passport account still exists and is linked to my Facebook account and has notifications enabled even though I can no longer access it.

Hopeful for help!

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