Hotmail

Unable to receive email, but able to send mail

Unanswered 0 answers

Archived post from September 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 22, 2013
Hi Team,

I created a custom mail using domains.live.com. Registered my domain 'smilesanddreams.com'. I updated the MX records as suggested by microsoft in godaddy.com.
Now I am unable to receive emails when I send from other mail IDS ( gmail or other outlook ids). But I am able to send mails from my domain mail registered in outlook. 

Please help to resolve this issue. I need to start publishing this email ID in my website.

Error Message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domainsmilesanddreams.com by smtp.secureserver.net. [216.69.186.201].

The error that the other server returned was:
550 #5.1.0 Address rejected.

Thanks in Advance
Srinivas

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