Ask a question
Hotmail

Unable to close live account

Unanswered 0 answers

Archived post from October 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 22, 2013
Hi,

I have been trying to delete my live/outlook account. When I click on close account I get prompted to deactivate my outlook account which then takes me to a page telling me to cancel my billing subscriptions. When I follow the link to the billing service I see that I have no subscriptions there or any transactions.

How can I close this account?

Thanks,
Martyn

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

I inadvertantly clicked on close my account when I was in my settings for my hotmail account……I do not want to close my account, what do I do?Mar 10, 2013 i want to close my free hotmail account but everytime I try it tells me to close my outlook billing account. I have to such thing. Please help!May 24, 2013 can’t close account: To close your Hotmail account, you must first cancel your billing serviceJul 22, 2013