Hotmail

Unable to access email after accounts unlinked

Unanswered 0 answers

Archived post from July 29, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jul 29, 2013
Hi,

Yet another frustrated Outlook user that can't access two accounts!

I've had three hotmail addresses linked for years, so haven't used a password for anything but my primary account in some time. Now they have been unlinked and I can't get into them. I've tried the online verification form so often they have locked that option and suggested I create a new account. I've sent messages to Microsoft support three times, but they send back vague messages with links to a blog to explain why they are unlinking account. I tried livechat, but the chap couldn't help me, and directed me here as a last resort. I didn't know about this forum, so hello everyone!

I need urgently to access my other two accounts, they are both used for business and I've been locked out for 3 days now and I think I'm turning grey. I just need to reset the passwords but all avenues have failed for me.

Please, please help

Thanks
 
A.S.

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