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This account can’t be used to access Outlook.com

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Archived post from October 24, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 24, 2013
There are several threads on this problem, but they are all locked.

I'm getting this message when I go to Outlook.com. It says my account is an Office 365 account. I've cancelled my Office 365 account a long, long time ago. If I try to sign into Office 365 it forwards me to Outlook.com and shows me this error again.

Please help!

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