Question asked on Oct 9, 2013
... on my drop down box under the "Manage" tab and Outlook won't allow me to create a group with the people I want. I went online and have the correct instructions to build a group - it's just not letting me do it. I have an older version of Outlook,
probably 2003.
I have 12 people and 13 e-mails to add, but it keeps building me a "group" of 7 people. The same people - over and over again when I keep trying to re-do it. The group function ignores the other 5 people even though they have msn and gmail addresses.
I even made sure each person is in my personal address list.
then I though I'd just build a secondary group -- it only added the first person to the list and ignored the other 4 people.
1) Why is my manage drop down box different than it should be (missing the "manage groups" option).
2) Why can't I add whoever I want to to my group/s?
What is wrong and how can I fix this?
Finally, is there any backdoor way to contact Microsoft and get help?
I have 12 people and 13 e-mails to add, but it keeps building me a "group" of 7 people. The same people - over and over again when I keep trying to re-do it. The group function ignores the other 5 people even though they have msn and gmail addresses.
I even made sure each person is in my personal address list.
then I though I'd just build a secondary group -- it only added the first person to the list and ignored the other 4 people.
1) Why is my manage drop down box different than it should be (missing the "manage groups" option).
2) Why can't I add whoever I want to to my group/s?
What is wrong and how can I fix this?
Finally, is there any backdoor way to contact Microsoft and get help?
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