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The attempt to read data from the server “imap-mail.outlook.com” failed.

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Archived post from September 17, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 17, 2013
Hi there,

I've set up Mail on my Macbook to access my outlook.com account, as per the instructions here:

http://answers.microsoft.com/en-us/windowslive/forum/mail-email/how-to-set-up-mac-mail-to-sync-your-outlookcom/afdfe981-20c7-4d4a-b6b1-9329b27f018a?tm=1379009343708

Whenever I try to move a mail to the trash or to archive an email, I get the error message:

The attempt to read data from the server “imap-mail.outlook.com” failed.

Or:

The connection to the server "imap-mail.outlook.com" on port 993 timed out.

I'd be grateful if anyone could shed some light on how I might solve this problem!

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