Someone is using my hotmail account and I constantly, continually get email notifications that “account security info” changes have been made

Question asked on Oct 9, 2013

At least once a week, if not more I keep getting emails from Microsoft in regards to my hotmail which I have had for over a decade now. I am constantly getting emails such as,

Microsoft account

Security info confirmation

It looks like you added some security info to your Microsoft account (*** Email address is removed for privacy ***):

Alternate email address: *** Email address is removed for privacy ***

You can use this info to reset your password if you forget it.

Confirm *** Email address is removed for privacy ***

If you didn't make this request, click here to cancel.

Thanks,

The Microsoft account team

The account security information for your Microsoft account (*** Email address is removed for privacy ***) is scheduled to be removed.
- *** Email address is removed for privacy ***
- 14165015263

If you didn't make this request then someone else may have your password. We'd like to help you get your account back. Please go to the following website to change your password and restore your account security information:
https://account.live.com/proofs/Recover?otc=*CkJutU93iNn9w7OGXPPSIlxJCQ!JY5aE6SD65mnU08GOK!tzom5Xkbw0JDP3PRP9rxloNrnBxABe2P4V97Dq7Lo$&mn=miserableghost%40hotmail.com&cxt=CatB

Thanks,
The Microsoft account team

To: *** Email address is removed for privacy ***
Hi,

You have changed your primary alias from *** Email address is removed for privacy *** to *** Email address is removed for privacy ***.

If this is correct, you don't need to do anything.

If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/reset
2. Change your primary alias by going to https://account.live.com/

Thanks,
The Microsoft account team



None of which I am doing, I have changed my password twice now and have had my email be used for someone else's Facebook as well. I want this fixed I want the names who are NOT ME removed from any and all access to my account. Or I want a number for Microsoft because this is an issue I deal with every week lately.

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