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SMTP server smtp.live.com inserts updated Return-Path: email address but uknown/invalid Sender: email address after outlook account rename

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Archived post from August 1, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 1, 2013

Using an external email address (say *** Email address is removed for privacy ***) and the outlook.com smtp.live.com SMTP server, authenticating using an outlook.com account (say *** Email address is removed for privacy ***) works fine and yields the usual mixture of email headers in outgoing email:

 

Return-Path: <*** Email address is removed for privacy ***>

From:  *** Email address is removed for privacy ***

Sender: *** Email address is removed for privacy ***

 

as does Gmail.

 

Some email software receiving emails like this will reply to *** Email address is removed for privacy *** rather than the external email address, *** Email address is removed for privacy ***.

I have experienced this myself. Of course I want to avoid this.

 

Outlook.com supports the facility to rename the *** Email address is removed for privacy *** account to *** Email address is removed for privacy ***.

This seemed to offer the option of standardising all three headers as *** Email address is removed for privacy ***.

 

So I implemented this rename, which itself caused some problems, especially resetting all my send and receive external email accounts to send only, though still listing them as send and receive. I understand from this forum that many users have lost their emails doing the rename. However I keep my email on a local client so that could not happen.

 

After the rename, I get these headers:

 

Return-Path: *** Email address is removed for privacy ***

From: *** Email address is removed for privacy ***

Sender: *** Email address is removed for privacy ***

 

I made up this number rather than printing the one I got, but this hex number is in exactly the same format.

The original address *** Email address is removed for privacy *** does not feature.

 

Sending to this *** Email address is removed for privacy *** email address gets the reply:

 

Delivery to the following recipients failed.

 

Where did this Sender: header come from?

Why is it not *** Email address is removed for privacy *** or at least *** Email address is removed for privacy ***?

 

Thanks

 

 

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