Hotmail

Skydrive “There was a problem connecting to Skydrive, check your Internet connection, and then try again.”

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Archived post from October 22, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 22, 2013
Hello,

I have a problem to connect to Skydrive using desktop application. I have already reinstaled Skydrive. I found problem with credentials

######Logging started. Version=17.0.2015.0811 StartSystemTime:2013-10-22-202045.445 StartLocalTime:2013-10-22-222045.445 PID=0x1230 TID=0x25b0 ContinuedFrom=
10-22-13,20:20:45.523,0,25b0,0,QOS,telemetry.cpp(159),0,0,VRB,QoS enabled,
10-22-13,20:20:45.523,1,25b0,0,AUTH,authapi.cpp(719),0,0,ERR,Tried to get is int without initializing the AuthLibrary.,
10-22-13,20:20:45.523,2,25b0,0,QOS,telemetry.cpp(179),0,0,VRB,Upload enabled,
10-22-13,20:20:45.523,3,25b0,0,PAL,timer.cpp(24),0,0,VRB,TicksPerUsec,g_ticksPerUsec=0x2
10-22-13,20:20:45.523,4,25b0,0,QOS,telemetry.cpp(71),0,0,VRB,Start: Production,
10-22-13,20:20:45.524,5,2558,0,PAL,iothread.cpp(132),0,002368C8,NRM,ThreadMain starting,id=0x2558
10-22-13,20:20:45.525,6,2204,0,PAL,iothread.cpp(132),0,00236928,NRM,ThreadMain starting,id=0x2204
10-22-13,20:20:45.525,7,25b0,0,PAL,workpool.cpp(78),0,002AEF18,VRB,Started,hr=0;this=@002AEF18
10-22-13,20:20:45.595,8,25b0,0,AUTH,authproducthelper.cpp(228),0,0,VRB,Using Production environment for Auth,
10-22-13,20:20:45.595,9,25b0,0,AUTH,authplatform.cpp(732),0,0,VRB,Using langId 0x0415,
10-22-13,20:20:45.595,a,25b0,0,AUTH,authproducthelper.cpp(92),0,0,VRB,Language param is 1045,
10-22-13,20:20:45.595,b,25b0,0,AUTH,authapi.cpp(116),0,0,VRB,Initializing OAuthUserAuthentication,
10-22-13,20:20:45.595,c,25b0,0,AUTH,authplatform.cpp(805),0,0,VRB,Windows 6.1 (7601),
10-22-13,20:20:45.595,d,25b0,0,AUTH,oauthcredstorewin.cpp(135),0,0,VRB,No credentials found.,
10-22-13,20:20:45.595,e,25b0,0,AUTH,oauthcredentialacquirer.cpp(114),0,0,VRB,Asked to load refresh token, no valid credentials exist in the store.,
10-22-13,20:20:45.595,f,25b0,0,AUTH,authapi.cpp(127),0,0,VRB,New ref count : 0 -> 1,
10-22-13,20:20:45.595,10,25b0,0,AUTH,authapi.cpp(136),0,0,VRB,Initialized auth successfully,
10-22-13,20:20:50.614,11,2bdc,0,AUTH,authapi.cpp(259),0,0,VRB,Starting sign in...,
10-22-13,20:20:50.615,12,2bdc,0,AUTH,oauthcredstorewin.cpp(135),0,0,VRB,No credentials found.,
10-22-13,20:20:50.615,13,2bdc,0,AUTH,oauthcredentialacquirer.cpp(114),0,0,VRB,Asked to load refresh token, no valid credentials exist in the store.,
10-22-13,20:20:50.615,14,2bdc,0,AUTH,authapi.cpp(280),0,0,ERR,Sign in failed : DRX_E_AUTH_NO_VALID_CREDENTIALS,
10-22-13,20:20:52.166,15,25b0,0,PAL,systeminformationhelper.cpp(661),0,0017F570,ERR,The registry key to block Remote Access is not found.,System Error Code=0x2
10-22-13,20:20:52.166,16,25b0,0,PAL,systeminformationhelper.cpp(661),0,0017F578,ERR,The registry key to block Remote Access is not found.,System Error Code=0x2


Andrzej

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