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SkyDrive files are missing and additional SkyDrive storage is not recognized by the system

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Archived post from October 2, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 2, 2013

Is my problem related to the maintenance?

 

I realized too late that all of my files deleted as I sync'd new pictures to the cloud.  Something changed my SkyDrive sync settings and deleted all non-local files.  However SkyDrive was 'nice' enough to save the empty folder structure and synch the empty folders to my pc.

 

All support points me to restore from the SkyDrive recycle bin within 3 days but I only have 1 empty folder in the bin.

 

Phone support is useless and pointed me back here.

 

Please help.

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