Upgraded to Windows 8.1 and skydrive no longer functions. I have another machine running Windows 7 and still am able to access my content, but the Windows 8.1 machine is not syncing any longer.
Troubleshooting steps taken:
- Uninstalled Skydrive
- Deleted Skydrive userprofile folder
- Downloaded new Skydrive installer
- Ran setup
- Installer launches, progress bar reaches complete, then nothing
Errors in Event Viewer:
Faulting application name: skydrive.exe, version: 6.3.9600.16384, time stamp: 0x5215d0a0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x2f84
Faulting application start time: 0x01cebdf615e327e1
Faulting application path: C:\Windows\System32\skydrive.exe
Faulting module path: unknown
Report Id: 5e6b5c7a-29e9-11e3-be99-c470f3cee86c
Faulting package full name:
Faulting package-relative application ID:
Fault bucket 126623301, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: -356555325
Problem signature:
P1: skydrive.exe
P2: 6.3.9600.16384
P3: 5215d0a0
P4: StackHash_9c17
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: PCH_62_FROM_KERNEL32+0x00000000000E964E
P9:
P10:
Fault bucket , type 0
Event Name: SkyDriveClientError
Response: Not available
Cab Id: 0
Problem signature:
P1: SkyDriveSetup.exe
P2: 17.0.2015.0811
P3: SkyDriveSetup.exe
P4: 17.0.2015.0811
P5: 0x800704C7
P6: Installer
P7: setupengineimpl.cpp
P8: 732
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