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Signing into hotmail – extra info required

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Archived post from October 8, 2015. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 8, 2015
Why when I have my password to my hotmail account can I not get in? The next page says "call us overprotective" and asks for a code to be sent to an old email address that I havent used for years. I have my password, I can't see why I am not being given access to my account. 

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