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resetting my password in order to access my hotmail account! please help

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Archived post from January 9, 2014. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Jan 9, 2014
I have submitted information to have my password reset.  I received a reply and followed the instructions.  When I tried to access my account I was told that information from the email I received had expired!!  I've tried everything, even re-submitting all of the information and they now tell me that the information I've provided isn't enough and to try again!!  This is so frustrating.  I just need to access my hotmail account..please!!!

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