nearly 2 weeks ago my original hotmail a/c (gary***@hotmail.com) was hacked & you shut it down. despite furnishing the best info re recent use, folders, addresses, etc that I could remember, to you at the time, your security dept. decided NOT to re-open it & passed me onto this site instead.
I have had to open another Hotmail address just to get through to you, as i couldn't sign on to my old a/c.I couldn't get a security code sent to me because you were trying to send it to my HOME phone number, which obviously doesn't have text facilities.
I have spoken to various operators on your so-called Help-line ( it was NO help to me at all), & was issued with a hotmail ticket no. SRX1241768390.
I need to get this a/c open again as it has vital addresses & e-mails on it that I need for my business.
I hope you can respond to this IMMEDIATELY, as every other time I've had to wait a day or 2 to get ANY response, & it is all incredibly frustrating.
Thanks,Gary Clist ( and Yoko)
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