Question asked on Aug 5, 2012
My account was hacked on Aug 1. The hacker evidently changed the password, so I can't get in.
I filled out the online questionnaire as best I could. But Microsoft keeps rejecting the application.
I opened the account 12 years ago while living in the UK, I now live in Germany, and my memory is not perfect.
How can I persuade Microsoft that I am who I say I am?
I filled out the online questionnaire as best I could. But Microsoft keeps rejecting the application.
I opened the account 12 years ago while living in the UK, I now live in Germany, and my memory is not perfect.
How can I persuade Microsoft that I am who I say I am?
Write an answer