Hotmail

Primary and alternate email asking for phone number

Unanswered 0 answers

Archived post from October 3, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 3, 2013
Hello,


Microsoft have locked me out of my primary email asking me to provide a phone number for 'security reasons'.

I know my account password and alternate account password but they're both asking me to enter a phone number (which I don't want to do).

Asking for a phone number when there wasn't one set in the first place isn't really a security feature.. anyone could put in a phone number if they knew my password. I'd rather add another alternate email account which I already have linked with gmail.

Anyway I really need back into this account, I've filled in the form to unblock it to Microsoft but I need back in ASAP.

Thanks,

Richard

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