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Hotmail

Password reset email not being received

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Archived post from November 14, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 14, 2013

Hi,


I have lost access to my Hotmail account.  I have asked to reset the password and it states 'We've sent a password reset link to these email addresses'.  My email address is listed below this comment.


However I am not getting the reset email, its not in Junk, have searched all folders.  Have waited 48hours.


Any help please?


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