Question asked on Sep 14, 2013
My Outlook email account has been disabled for several days. Suddenly when I would sign in it would tell me my password or username was incorrect. They are not incorrect. I have had the same username and password for several years and had no problems
with Hotmail. Now it is Outlook and I cannot find a way to solve this.
I have tried to ask for a reset from Outlook by requesting sending a code to my phone or calling my phone, however I never receive a code or a call. I have filled out the form twice and received a response the first time. They asked for more information. I sent it. I have not received a response back (its way past the 24 hours suggested time for a response). I tried submitting the form for the third time and it wouldn't submit. I have had it!!!!
I am using a friend's email account to type this and they are sending it for me. I am ready to just delete my account and start with another email system, however I will lose all contacts and everything I've collected over several years.
Thanks
Dave
I have tried to ask for a reset from Outlook by requesting sending a code to my phone or calling my phone, however I never receive a code or a call. I have filled out the form twice and received a response the first time. They asked for more information. I sent it. I have not received a response back (its way past the 24 hours suggested time for a response). I tried submitting the form for the third time and it wouldn't submit. I have had it!!!!
I am using a friend's email account to type this and they are sending it for me. I am ready to just delete my account and start with another email system, however I will lose all contacts and everything I've collected over several years.
Thanks
Dave
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