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Not receiving password reset email from Instagram on hotmail/outlook account!

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Archived post from November 14, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 14, 2013
Can you check if the domain @instagram.com is whitelisted on my hotmail account? I am not receiving emails from them to reset my password when I go their website and follow the "Forgot Password" protocol. Instagram sends alert that "password reset" has been sent but there is nothing in my outlook inbox. I've tried this from a computer desktop and my mobile device over a dozen times.

***** Email address is removed for privacy ****** is my email address

I already added "@instagram" to my safe senders under the my hotmail settings and I even set up a forwarding of emails to another email address. 
I'm still not receiving the password reset email from instagram

HELP!!!

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