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No option to reset a password for a newly created account in an owned domain

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Archived post from October 12, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 12, 2013

Hi,

 

I recently created an email account; *****@scrummylane.com using the Windows Live Admin Center for a domain I own.  The domain is activated and working well.  The email was never activated and have now forgotten the password.  I do not wish to delete the account because I realise that it can never be recreated once deleted.

 

We would like to use this email address, but cannot see any way to reset the password using the Windows Live Admin Center.  The standard Windows Live password recovery options are no good, because the account was never actually activated.

 

Are you able to help me recover this account?

 

Thanks, Simon

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