Hotmail

Need Help Closing Microsoft Account.

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Archived post from October 21, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Oct 21, 2013
I tried to close one of my Microsoft accounts today because I no longer need it. Every time I try to close it I get this message, "You need to cancel any paid services or Microsoft Points account associated with your Microsoft account." The thing is that I have already switched these paid services to the other Microsoft account that I wish to keep, so I have no idea why it is doing this. Any help would be greatly appreciated. 

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