Question asked on Jan 5, 2014
Hello,
My name is Roman B, from Belgium. I am actually traveling for more than 1 year all around the America's. I have already been in USA/Canada, Colombia, Panama, Costa Rica, Nicaragua, Guatemala and I am writing you from Merida, Yucatan, Mexico!
It looks like the "automatic protection system" of hotmail really does not like the fact that I am changing IP/countries so often and I have been asked regularly to confirm my identity because "it looked like someone else was using my account". I managed this 2 times (as far as I remember) but it didn't work last time, around 1 week ago. I couldn't use the confirmation through SMS procedure because I am not traveling with my Belgian mobile...
I really need to recuperate my hotmail account! For both my professional life (I work through internet) and private life, this is a desperate situation for me. The amount of important information's I have on my account is very precious.
My question is: how can I prove that roman_br.....@hotmail.com is really my account? I can provide anything: identity card, passport, answer questions, etc. etc.
Important to mention: I am obviously not using my personal account to write all the above. And to me, it doesn't look like it's a good idea to give my personal "gmail" account in a public thread. I would really appreciate if you can answer me here and through the private email I am using to write this message. Thanks in advance...
Roman B.
My name is Roman B, from Belgium. I am actually traveling for more than 1 year all around the America's. I have already been in USA/Canada, Colombia, Panama, Costa Rica, Nicaragua, Guatemala and I am writing you from Merida, Yucatan, Mexico!
It looks like the "automatic protection system" of hotmail really does not like the fact that I am changing IP/countries so often and I have been asked regularly to confirm my identity because "it looked like someone else was using my account". I managed this 2 times (as far as I remember) but it didn't work last time, around 1 week ago. I couldn't use the confirmation through SMS procedure because I am not traveling with my Belgian mobile...
I really need to recuperate my hotmail account! For both my professional life (I work through internet) and private life, this is a desperate situation for me. The amount of important information's I have on my account is very precious.
My question is: how can I prove that roman_br.....@hotmail.com is really my account? I can provide anything: identity card, passport, answer questions, etc. etc.
Important to mention: I am obviously not using my personal account to write all the above. And to me, it doesn't look like it's a good idea to give my personal "gmail" account in a public thread. I would really appreciate if you can answer me here and through the private email I am using to write this message. Thanks in advance...
Roman B.
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